Web Mobile Technician

About Customer

Navertica Ltd. is a stable provider of integrated and comprehensive business solutions using Microsoft Dynamics NAV/ AX, Dynamics CRM and company information portals (based on Microsoft SharePoint) since 1990. The company is Independent Software Vendor (ISV) specializing in delivering solutions based on Microsoft platforms.

Project Goals

Project Goals

Our goal was to build a web interface integrated with an existing solution built on Microsoft Dynamics NAV. The interface is used by technicians who work on service orders at customer sites. The interface guides the technicians through the resolution process - it provides the information about the support incident, allows them to order replacement parts, track their work and record travel history. The web interface is optimized for use from mobile and table devices.

Project Specifications

  • Integration with Microsoft Dynamics NAV
  • UI optimized for mobile devices and tablets
  • Multiple deployments and customizations for each customer

Our Solution

Our Solution

Our company has created a web-based, tablet-optimized web application for service technicians. The application communicates with the Microsoft Dynamics NAV and provides the technican with everything needed to successfully resolve the support incident.

Technologies

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